terms and conditions of delivery and payment

With the order, the buyer accepts the following general terms and conditions of delivery and payment:

All prices in Euro.

Price alterations:
Prices: Status January 2007. Prices are subject to alteration .

We ask for some understanding that the payment is carried out as prepayment. The possibility to change the method of payment is subject to alteration.

Orders can be transacted written, by telephone or directly in our onlineshop.

Order of bows / Guarantee:
The order of a client-specific bow has to be always in written form. After receipt of your query (by telephone or e-mail) you will get a separate, written offer that you only need to approve. Through affirmation of the offer the order is reckoned as legally binding and obligates the buyer to taking and payment.
On bows up to 60 pounds we issue a guarantee of 6 months, effective from receipt of the bow on.
The guarantee is not transferable and is limited only to processing defects.In case of errors in treatment the guarantee expires (please follow the provided written instructions of how to use the bow and the individually annotated information at the bow). Tolerances of 3-4 pounds in driving power and colour variations are common and do not allow complaints.

Courses in building bows:
The registration has to be in written form and premises, that the terms in condition for the courses are accepted, which can be read on our website under the category "Courses in building bows".

Raw materials:
We deliver all raw materials, like e.g. woods for making your own bow in all conscience and in most accurate selection, but still there can not be issued any guarantee on the materials.

Forwarding is always carried out in buyer's interest and risk.

Forwarding charges:
Postal charges amount for the buyer within Germany proportionate only 5,95 Euro. With possible bulky packages, as well as. with deliveries with Überlänge and with programs with higher weights, gets You/they a separated notification of us about the concrete height of the shipping-costs. For European or Global shipping the postal charges amount the actual costs. Import taxes, if thereby incurred, must also be paid by the buyer. We ask for some understanding that the postal charges have also to be paid by the buyer if all articles of a shipping are sent back completely. Costs for wrapping don't have to be paid by the buyer.

Sales contract / right to return:
The sales contract is only accomplished by explicit acceptance of the order on the part of enterprise Josef Grötzinger Kunstgewerbe aus Holz. The right to return is unaffected by this, in view of the distance selling act. You can return all unused articels of your order including the original wrapping within 14 days after receipt of the products. The right to return is inapplicable if products where fabricated especially for you (e.g. bows) or articles which were ordered at external victualers for you.

Costs for return:
Pleace notice that parcels which are returned not prepaid can not be accepted. So please pay attention on sufficient franking of the return.

Refunding of payment:
After booked your orderly return, we refund the prepayed merchandise value immediately on your bank account. This refund is assured emphatically and seriously by us!

We deliver in all countries by German Postal Service, parcel service or if necessary directly by a forwarding agency just after we receive your payment.

All our parcels become accurately checked on correctness. But if you receive a purveyance that is not in order though, please call us right after receipt of the parcel, so that we can finish the problem as soon as possible to your full contentedness. Blowholes in the foam, colour variations or flaking of parts of the colour at 3D-Animals do not legitimate to complaints.
The corpus of our articles are absolutely natural materials. For this reason, irregularities, variations or tolerances due to nature do not legitimate to complaints.

Reservation of proprietary rights:
All wares rest our property until the complete payment of the purchase price.

Jurisdiction is for both parts Ehingen/Donau (Germany).

Place of fulfilment:
Fulfillment-place is the seat for both parts from Josef Grötzinger in 89616 Rottenacker.

Data storage:
All or your transmitted data are handled absolutely confidential. A transfer of your data to a third person does not happen without your explicit authorisation.

Severability clause:
If particular regulations of these general terms and conditions of delivery and payment effectles, the other regulations are still effective and law takes the place of the effectless regulations.

Address and data:

Josef Grötzinger
Kunstgewerbe aus Holz
Birkenweg 3
D-89616 Rottenacker
Phone: (0049) 7393 2301

Visits and retail sale please only on reservation.

Bank connection:

Sparkasse Ehingen
Bank code number: 630 500 00
Account number: 21090604
VAT Reg. No.: not applicable
Registered at IHK in Ulm.

All texts and graphics of this website underlie the copyright. Reproductions and electronic storage require generally our explicit and written approval.